• Cancellations Made 60+ Days Before Program Start Date

    Refund: 70% of the total program fee (excluding the deposit).

  • Cancellations Made 30–59 Days Before Program Start Date

    Refund: 50% of the total program fee (excluding the deposit).

  • Cancellations Made Less Than 30 Days Before Program Start Date

    No refunds will be provided.

  • Program Changes or Cancellations by VFAW
    • Participants will receive a full refund, including the deposit.
    • Alternatively, participants may choose to defer their enrollment to the next available program without additional fees.
  • Deferrals and Transfers
    • Participants may defer their program to a later date from June* to September 2025 (provided notice is given at least 30 days in advance).
      *July for the Teaching Animal Welfare in a Primary School Program.
    • Program fees may also be transferred to another eligible participant, subject to the organization's approval.
  • No Refunds for Early Departures

    Once the program has started, no refunds will be issued for participants who choose to leave early or are dismissed due to violations of program rules.

  • Contact Us for Refund Requests

    To request a refund, email us at:
    📧 contact@vfaw-ngo.org
    Refunds will be processed within 14 business days of approval.